SUPERPH Terms and Conditions

1. General Terms

SUPERPH is an online betting and gaming platform intended for eligible adults in the Philippines. Before using the services, you must meet the following requirements:

• You must be at least 21 years old and meet the legal gambling age applicable to your location.
• You must be legally permitted to access and use SUPERPH services.
• You must provide registration details that are accurate, complete, and kept up to date.
• You are responsible for protecting your username, password, and other account credentials.
• You may create and use only one SUPERPH account unless the platform expressly allows otherwise.

SUPERPH may restrict, suspend, or close an account where there is a suspected breach of these terms, inaccurate account information, or other activity that requires review. Any action remains subject to applicable requirements and the current platform policies.

2. Account Registration and Verification

To open a SUPERPH account, submit genuine personal information and complete any checks requested by the platform. SUPERPH may verify your identity and ask for supporting documents when necessary. A withdrawal request may remain on hold until the required verification process has been completed.

• Your registered name, address, date of birth, and contact details must be truthful and accurate.
• SUPERPH may request information of identity, information of address, or other documents needed for account verification.
• You must not register an account in another person’s name or use false, misleading, or stolen information.
• Creating more than one account is prohibited. Where duplicate accounts are identified, SUPERPH may review and close the related accounts in line with its current policies.

3. Deposits and Withdrawals

SUPERPH may provide deposit and withdrawal options shown in your account or on the relevant payment page. All financial activity is subject to the platform’s current requirements, verification checks, applicable limits, and the terms displayed at the time of the transaction.

• Deposits and withdrawals must use a payment method registered in your own name. Third-party payment activity may be declined or referred for review.
• SUPERPH may set or revise minimum and maximum deposit and withdrawal limits. Check the current transaction page before confirming a payment request.
• Your account may need to be fully verified before a withdrawal can be reviewed or processed.
• Bonus funds and any related balance cannot be withdrawn until the applicable bonus conditions have been satisfied. Always review the specific promotion terms, qualification rules, and validity period.
• SUPERPH may investigate, delay, or temporarily hold transactions that appear unusual, incomplete, or suspicious. Additional information may be requested before the transaction is reviewed.

4. Bonuses and Promotions

SUPERPH may publish different bonuses, cashback offers, rewards, and promotions from time to time. Each offer has its own eligibility rules, claim process, wagering or usage conditions where applicable, and expiry details. The current promotion page and its terms take priority over general promotional wording.

• Unless the individual offer states otherwise, a bonus may be limited to one claim per player, household, address, or IP address. Attempts to claim an offer more than once may be reviewed under the relevant promotion rules.
• SUPERPH may amend, pause, withdraw, or cancel a bonus or promotion where permitted by the applicable offer terms. Check the latest promotion details before claiming or using any reward.
• Bonus abuse is strictly prohibited and may result in the closure of your account.
• Bonus funds cannot be withdrawn until the applicable wagering requirements have been completed. Always review the current promotion terms for the exact conditions.

5. Prohibited Activities

The following activities are strictly prohibited when using SUPERPH:

• Taking part in fraud, deception, dishonest conduct, or any attempt to mislead the platform.
• Creating or using more than one account.
• Misusing bonuses or attempting to manipulate the platform, its games, or its systems.
• Cooperating with other players to gain an unfair advantage, including collusion.
• Using SUPERPH for money laundering or funding activity with money obtained illegally.
• Using bots, scripts, software, or other automated tools to access or operate the service.

A breach of these rules may lead SUPERPH to suspend or close the account and, where permitted under the applicable terms, withhold or forfeit related funds. Any action depends on the circumstances and the current platform policies.

6. Limitation of Liability

SUPERPH aims to keep its services accessible and reliable, but uninterrupted or error-free availability cannot be guaranteed. To the extent allowed by applicable law, SUPERPH is not responsible for:

• Technical faults, server downtime, service interruptions, or scheduled maintenance.
• Delays, rejected transactions, or failures caused by a third-party payment processor.
• Problems involving your internet connection, browser, phone, computer, or other device.
• Events outside reasonable control, including unexpected incidents or force majeure.

7. Intellectual Property

The content, branding, designs, graphics, software, and other materials on the SUPERPH website and app are owned by SUPERPH or its licensors. You must not copy, reproduce, publish, distribute, modify, or use these materials without prior written permission, except where applicable law allows it.

8. Changes to These Terms

SUPERPH may revise, amend, or update these terms from time to time. Any published revision will appear on this page, together with an updated last-revised date where applicable. Continuing to use SUPERPH after a change takes effect indicates acceptance of the revised terms. Please review this page regularly, especially before using account, gaming, deposit, or withdrawal features.

9. Dispute Resolution

If you have a dispute with SUPERPH, first raise it with the SUPERPH Support team so the matter can be reviewed. If it cannot be resolved through support, the next steps will follow the applicable rules and requirements of the relevant licensing authority. By continuing to use SUPERPH, you acknowledge this dispute-resolution process.

10. Contact Us

For questions, concerns, or requests relating to these terms, contact SUPERPH through the support options shown on the current official website.

• Email: Contact details are subject to change; verify the current address on the official website before sending a message.
• Live Support: listed as available 24/7, subject to current service availability.
• Support channels and language options may change, so please check the current SUPERPH contact page for the latest details.

By using SUPERPH, you confirm that you have had the opportunity to read and understand these terms and agree to follow them. SUPERPH encourages a safe, fair, and enjoyable experience for eligible Philippine users aged 21 and above.